Vorige

Making and changing an appointment

Want to make an appointment at the UMC Utrecht? Please get in touch with the outpatient clinic. In order to make an initial appointment you will usually need a letter of referral from a physician (e.g. your family doctor).

Making an appointment

Want to make an appointment at the UMC Utrecht? Please get in touch with the outpatient clinic. In order to make an initial appointment you will usually need a letter of referral from a physician (e.g. your family doctor).

 

Changing an appointment

Want to postpone or cancel your appointment? If so, please notify the relevant outpatient clinic as soon as possible. This will enable us to offer the appointment to someone else. We will schedule a new appointment together with you.

Infections

We do our utmost to prevent the spread of bacteria in our hospital.

Please get in touch with the outpatient clinic if you have answered YES to one or more of the following questions. It could be that you are carrying a bacterium undetected, and we need to take precautionary measures.

  • Have you been found to carry a hospital bacterium (such as MRSA, VRE, Acinetobacter, MRGNS or ESBL)?
  • Were you admitted to another Dutch hospital in the past two months and was there an outbreak of a hospital bacterium on the relevant ward?
  • Were you admitted to, treated or examined at a foreign hospital or healthcare institution in the past two months?
  • Do you live or work somewhere where there are pigs, veal calves or poultry?
  • Do you live with or care for someone who has been found to be carrying the MRSA bacterium?
  • Have you lived in a shelter or institute for asylum seekers in the past two months?

 

Waiting times

Waiting times

Every hospital has waiting times. For that reason, it is often the case that patients cannot be admitted to or get an appointment at the outpatient clinic straight away.

Opening hours on public holidays

The opening hours of our outpatient clinics vary on and around public holidays. In case of doubt, please get in touch with your outpatient clinic to check its opening hours.

The emergency room is always open.

Costs

Got an appointment at the UMC Utrecht in the near future? Please bear in mind that hospital care can have financial consequences for you.

Hospital insurance

Everyone residing or working in the Netherlands is obliged by law to take out health insurance. Health insurers will reimburse a significant proportion of the costs of hospital care. If you are receiving healthcare that is being compensated under the basic health insurance cover, then you will pay a statutory deductible.

Supplementary insurance cover

Need healthcare that doesn’t fall under the basic cover? Then it might be that you are required to settle a proportion of the invoice yourself. This will depend on your supplementary insurance.

 

Contact with health insurer

We would advise you to look into the extent to which your treatment is covered prior to making an appointment at the UMC Utrecht. It is best to get in touch with your health insurer about this. Your health insurer is familiar with the terms and conditions of your policy and can tell you what hospitals they have signed contracts with.